Delivery and Returns


PLEASE NOTE: During our busy sale period delivery may take longer than usual.

  •  £7.95 Standard delivery – 2-3 working days. UK Only (FedEX UK or Royal Mail signed for service)
  • £20.00 Standard delivery to Europe (Royal Mail international signed for service)
  • £30.00 Americas (Parcel Force)
  • £25.00 Rest of world (Royal Mail international signed for service). Prices may vary. You will be advised of any additional postage costs by email before items are shipped.

 

Weekends and bank holidays are not classed as working days.
 Some items may require a higher shipping charge. In this instance we will notify you by email. 
All orders require a signature upon receipt.
 Any duty or taxes incurred in the country of destination are the sole responsibility of the customer.

 

All items, including sale items, can be returned for a full refund for up to 14 days after receipt of the goods. Shipping costs are excluded.
To return goods please fill in the return form enclosed with your goods. Take you parcel to you nearest post office. Goods are returned to Gallery28 at your own expense and risk. We recommend that you send the returns by recorded delivery for proof of postage.

Please note items bought as presents can only be refunded to the original cardholder.

Returned products must be in new, unused and in unworn condition with all the original packaging and garment tags still attached. We do not accept any items with indication that it was used. In such cases the item(s) will be returned to the purchaser and no refund will be issued.
For faulty or late returns past the 14 day return period please contact us on pauline@gallery28.com or call +44 (0) 20 7499 3651.